Terms of Service
Effective Date: October 22, 2025
Last Updated: October 22, 2025
1. Acceptance of Terms
Welcome to Pulse IQ Consulting (“we,” “us,” or “our”). By accessing or using our website at www.PulseIQConsulting.com (the “Site”), submitting a form, or engaging our services, you agree to comply with and be bound by the following Terms of Service (“Terms”).
If you do not agree with these Terms, please do not access or use our Site or services.
These Terms apply to all visitors, clients, and users who interact with our Site or consulting services.
2. About Pulse IQ Consulting
Pulse IQ Consulting is a professional consulting firm based in Alberta, Canada, specializing in helping small businesses improve their people systems, HR practices, and operational processes.
Our services include (but are not limited to):
Onboarding system design
Policy development
Performance management systems
SOP and job description creation
Coaching and discipline training
All services are provided in accordance with signed proposals or agreements between Pulse IQ Consulting and each client.
3. Use of the Website
You agree to use our Site only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
Use the Site to transmit any harmful, fraudulent, or illegal content.
Attempt to gain unauthorized access to our systems or networks.
Copy, modify, or distribute content from this Site without permission.
Misrepresent your identity or affiliation with any person or organization.
We reserve the right to restrict or terminate access to the Site for any user who violates these Terms or applicable law.
4. Intellectual Property Rights
All content on this Site—including text, graphics, logos, icons, videos, images, and downloadable materials—is the exclusive property of Pulse IQ Consulting unless otherwise stated.
You may view, download, or print content for personal or internal business use only, provided you do not remove copyright notices or modify the content in any way.
You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.
5. Service Terms
When you engage Pulse IQ Consulting for professional services, a separate written Service Agreement or Proposal will outline the project scope, deliverables, fees, timelines, and terms of payment.
By signing or approving such agreements, you acknowledge and accept those specific terms in addition to this general Terms of Service.
Unless otherwise agreed in writing, all consulting fees are non-refundable once services have commenced.
6. Limitation of Liability
While we make every effort to provide accurate, reliable, and up-to-date information, Pulse IQ Consulting does not guarantee that the Site or any content will be error-free or uninterrupted.
To the fullest extent permitted by law:
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use (or inability to use) our Site or services.
We are not responsible for loss of data, business interruption, or any decision made based on information from this Site.
Your use of the Site and services is at your own risk.
7. Confidentiality
Any information shared with us during a consultation or project engagement is treated as confidential and handled in accordance with our Privacy Policy.
We will not disclose client information without consent unless required by law.
8. Third-Party Links
Our Site may contain links to external websites or resources operated by third parties. These links are provided for convenience only.
We are not responsible for the content, accuracy, or privacy practices of third-party websites, nor do we endorse them.
You access third-party links at your own risk.
9. Disclaimer
The content on our Site is provided for informational purposes only and should not be considered legal, financial, or HR advice.
Before making business decisions, you should consult qualified professionals familiar with your specific situation.
10. Indemnification
You agree to indemnify and hold harmless Pulse IQ Consulting, its owners, employees, and affiliates from any claims, losses, or damages (including legal fees) arising from your use of our Site, violation of these Terms, or infringement of third-party rights.
11. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.
Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Edmonton, Alberta.
12. Changes to These Terms
We may update or modify these Terms of Service at any time without prior notice. Updated versions will be posted on this page with a revised “Last Updated” date.
Your continued use of our Site or services constitutes your acceptance of any updates to these Terms.
13. Contact Us
If you have questions about these Terms or our services, please contact:
Pulse IQ Consulting
Attn: Legal & Compliance
📧 Email: hello@PulseIQConsulting.com
🌐 Website: www.PulseIQConsulting.com
📍 Edmonton, Alberta, Canada