Privacy Policy

Effective Date: October 22, 2025
Last Updated: October 22, 2025

1. Introduction

Pulse IQ Consulting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By visiting www.PulseIQConsulting.com, submitting a form, or engaging with our services, you consent to the practices described in this policy.

2. What Information We Collect

We collect only the personal information necessary to provide our services and operate our business effectively. This may include:

  • Contact Information: your name, email address, phone number, company name, and position.

  • Business Information: company size, industry, service needs, or other details shared in consultation.

  • Website and Technical Data: IP address, browser type, device information, operating system, referral URLs, and website interactions.

  • Marketing and Communication Preferences: your subscription status, engagement with newsletters, or event participation.

  • Payment Information: limited billing details for service payments (processed securely through third-party providers).

We collect personal information through online forms, consultations, email correspondence, and interactions on our website or social platforms.

3. How We Use Your Information

We use personal information to:

  • Provide, deliver, and manage our HR consulting and business process services.

  • Respond to inquiries, schedule consultations, and maintain client communication.

  • Send updates, insights, newsletters, or marketing materials (with your consent).

  • Improve our website, client experience, and service offerings.

  • Meet legal, regulatory, and contractual obligations.

We will never sell, rent, or trade your personal information to third parties.

4. How We Share Information

We may share limited information in the following situations:

  • Service Providers: with trusted third parties (such as web hosting, analytics, CRM, and payment processors) who assist us in operating our business. These providers are bound by confidentiality and data protection obligations.

  • Legal Obligations: when required by law, subpoena, or court order.

  • Business Transactions: in the event of a merger, acquisition, or asset transfer, where equivalent safeguards will apply.

5. Data Storage and Security

We take reasonable measures to safeguard personal information from unauthorized access, disclosure, or misuse.

This includes:

  • Secure servers and encrypted storage.

  • Password-protected systems and restricted staff access.

  • Regular review of security practices and technology.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

Under PIPA and PIPEDA, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for future collection or use (subject to legal or contractual limitations).

  • Request deletion of your personal data where appropriate.

To exercise these rights, please contact us using the information in Section 11. We will respond to all inquiries within a reasonable timeframe as required by law.

7. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior, traffic patterns, and improve user experience.

You can modify your browser settings to decline cookies or notify you when cookies are being used. Please note that some features of the site may not function properly without them.

8. Third-Party Links

Our website may include links to third-party sites or tools. These sites are governed by their own privacy policies, and we are not responsible for their practices or content. We encourage you to review those policies when visiting other websites.

9. International Data Transfers

Some of our service providers (such as website hosting and analytics tools) may process or store data outside of Alberta or Canada. In these cases, your personal information may be subject to the laws of the foreign jurisdiction.

We ensure that all such providers implement appropriate safeguards consistent with Canadian privacy law.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on our website with an updated effective date. Continued use of our site after updates constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact:

Pulse IQ Consulting
Attn: Privacy Officer
📧 Email: hello@PulseIQConsulting.com
🌐 Website: www.PulseIQConsulting.com
📍 Location: Edmonton, Alberta, Canada