Discover our services
At Pulse IQ Consulting, we believe small businesses thrive when their people and processes work in sync. That’s why our services are designed to bring clarity, consistency, and confidence to the way you run your business. Whether you need structured onboarding, well-crafted policies, or systems to measure and improve performance, we create tools that align your team and streamline your operations. For trucking companies, we also provide specialized TruckMate support—optimizing workflows, rate tables, and invoicing so the system works for you, not against you. Our goal is simple: to help you build smarter systems that reduce stress, save time, and give your people the structure they need to succeed.
Coaching & Enforcement
$1800+
We develop fair, transparent, and easy-to-follow systems for handling performance and behavior issues in the workplace. Instead of leaving managers to guess what comes next, we create structured tools that outline every step of the process—keeping standards consistent and your business protected.
Deliverables include:
Progressive Discipline Framework – a staged process (e.g., verbal warning, written warning, suspension, termination) tailored to your organization.
Progressive Discipline Templates – ready-to-use forms and documentation for each stage of the process.
Performance Improvement Plan (PIP) Template – provides a structured, time-bound plan for employees to improve while ensuring accountability.
Discipline & PIP Tracking Log – a simple system for recording, tracking, and storing documentation to ensure consistency and compliance.
This package gives your business the infrastructure needed to address issues fairly and consistently, minimize legal risk, and maintain accountability across your team—without overcomplicating the process.
Onboarding
$3500+
We build comprehensive onboarding systems that set new hires up for success and give business owners peace of mind. Each package is tailored to your business and includes everything you need to welcome employees with clarity and consistency. Deliverables include:
Pre-hire resources such as a customizable offer letter template, reference template and employment terms template.
Onboarding forms including payroll and tax forms, employee information forms and a code of conduct tailored to your business.
A structured orientation guide to walk new hires through your culture, expectations, and first-day logistics.
A custom employee handbook that outlines company policies, procedures, and key information in plain language.
Our goal is to make onboarding seamless for both managers and employees—reducing turnover, minimizing confusion, and ensuring every new team member starts with a clear understanding of their role and your company values.
Policy Development
$2500+
We create customized, compliant, and practical policies that provide structure and consistency for your workplace while protecting your business from risk. Each package includes the development 10 of 12 core policies of your choice, tailored to your operations, industry, and culture.
Examples of included policies:
Health & Safety
Vacation & Leave Management
Overtime & Hours of Work
Workplace Harassment & Violence Prevention
Attendance & Punctuality
Progressive Discipline
Confidentiality & Privacy
Technology & Internet Use
Equal Opportunity & Anti-Discrimination
Remote Work / Flexible Work Arrangements
Expense Reimbursement
Termination & Exit Procedures
Each policy is written in plain, professional language that your employees can understand—and your managers can confidently enforce. With these policies in place, you’ll reduce risk, eliminate confusion, and give your team the consistency they need to thrive.
Performance Management
$2500+
We design performance management systems that align employee growth with your business goals and give leaders the tools they need to track and support success. Each package includes a complete set of frameworks and templates that make performance conversations clear, consistent, and actionable. Evaluation forms are tailored to your business and roles for consistent tracking of performance. Calibration guidelines are included to ensure fairness and consistency across different managers and departments.
Deliverables include:
14-Day Training Evaluation Form – confirms new hires are absorbing training and adjusting to their role.
90-Day Performance Evaluation – ensures employees are the right fit for the organization, setting a strong foundation early.
Annual Review Framework with Goal Setting – standardizes long-term performance conversations, aligns individual goals with company objectives, and encourages growth.
By implementing a structured performance management system, you’ll create alignment between employees and company goals, improve accountability, and foster a culture of continuous improvement—without drowning in paperwork.
SOPs and Job Descriptions
$2000+ (per job title)
We design job descriptions and SOPs that bring clarity to every role and process in your business. Job descriptions outline responsibilities, reporting lines, and required skills so employees know exactly what’s expected of them. SOPs provide step-by-step instructions that ensure tasks are completed consistently, efficiently, and to your standards. Together, they eliminate guesswork, reduce errors, and create a strong foundation for growth.
Deliverables include:
Custom Job Descriptions – define key responsibilities, reporting relationships, and success measures for each role.
Standard Operating Procedure Templates – provide clear, step-by-step guidance for recurring tasks.
Process Guides – outline the tools, resources, and quality checks needed to complete tasks correctly every time.
Version-Controlled Documents – ensure your team always has access to the latest updates and procedures.
By implementing structured job descriptions and SOPs, you’ll give your team the clarity they need to perform with confidence, improve accountability, and build systems that scale with your business.
Specialty Services - Truckmate
$180/hour+
For trucking companies, we provide specialized consulting in TruckMate to streamline billing processes and optimize system performance. Many fleets find TruckMate powerful but overwhelming—our goal is to make it work for you, not against you.
Deliverables include:
System Optimization & Configuration – tailoring TruckMate settings to fit your operations and reduce errors.
Invoicing Workflow Support – auditing and streamlining the invoicing process to ensure billing is accurate, timely, and efficient.
Rate Table Setup & Customization – building and adjusting rate tables to reflect your customer agreements and improve billing accuracy.
Customer Profile Configuration – setting up and maintaining profiles to ensure data is clean, consistent, and easy to manage.
Module-Specific Troubleshooting – support across key TruckMate modules, with a focus on billing, rates, and customer records, plus additional process areas as required.
With our TruckMate expertise, your team gains a simplified, efficient system that reduces billing errors, improves cash flow, and saves valuable administrative time.
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