Build the HR systems your business has been missing.
Pulse IQ helps Alberta small businesses create clear, compliant, easy-to-follow systems that keep teams aligned, reduce chaos, and protect your business.
Whether you need onboarding, policies, SOPs, performance tools—or you're not even sure where to start—we make the process simple, practical, and tailored to your business.
No jargon. No overwhelm. Just smart systems that work.
Onboarding Systems
Start new hires strong—with clarity, confidence, and consistency.
The Problem:
New employees are confused. Managers wing it. Nothing is consistent. Everyone is frustrated.
Turnover rises. Productivity drops. Mistakes multiply.
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✔ Every new hire knows exactly what to do
✔ Managers follow a simple, clear onboarding flow
✔ Reduced turnover & fewer first-month issues
✔ A confident, consistent onboarding experience
✔ Your culture and expectations communicated clearly -
Customizable pre-hire documents
Tailored onboarding forms & employee info sheets
A structured orientation guide
A custom employee handbook (Alberta-compliant)
Clear role expectations and first-week logistics
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Starting at $3499+
SOPs & Job Descriptions
Give your team clarity—so work gets done right the first time.
The Problem:
People guess. Tasks fall through the cracks. Everyone does things their own way.
There’s no consistency. No accountability. No standard.
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✔ Clear responsibilities for every role
✔ Step-by-step processes employees actually follow
✔ Reduced mistakes and repeat questions
✔ Stronger accountability and performance
✔ Systems that scale as your business grows -
Custom job descriptions
Detailed SOPs for recurring tasks
Version-controlled documents your team can access anytime
Optional editable templates so you can expand your library
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Starting at $599+ per role
Policies & Compliance
Protect your business with clear, compliant policies employees understand.
The Problem:
No policies. Outdated policies. Confusing policies.
Employees don’t follow rules because they’re not clear—or they don’t exist.
This increases risk, creates inconsistency, and leaves you vulnerable.
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✔ Alberta-compliant policies that reduce legal risk
✔ Clear expectations for every employee
✔ Consistent and fair decision-making
✔ Better culture, fewer misunderstandings
✔ Strong HR foundations that support growth -
Development of 10 foundational policies such as:
Code of Conduct
Hours of Work
Vacation & Time Off
OHS
Confidentiality & Privacy
Coaching, Discipline & Termination
Remote/Hybrid Work
Performance Management
Workplace Violence & Harassment Prevention
Technology & Social Media
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Starting at $1249+
Performance Management Systems
Structure your performance conversations—so your team grows with your business.
The Problem:
Managers avoid hard conversations.
Employees don’t know what success looks like.
Reviews are inconsistent or don’t exist.
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✔ Consistent evaluations your team takes seriously
✔ Accountability that feels fair and structured
✔ Better communication between managers & staff
✔ Stronger culture & improved performance
✔ Leaders who know exactly how to coach their teams -
Performance review guidelines & policy
14-day & 90-day evaluation templates
Quarterly check-in tools
Annual review frameworks (with self-assessment & IDP)
360 feedback tools
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Starting at $1999+
Coaching & Enforcement (Discipline Frameworks)
Handle performance issues with fairness, confidence, and legal clarity.
The Problem:
You know there’s an issue—but you don’t know how to address it without conflict or risk.
Managers escalate too quickly… or not at all.
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✔ A consistent, fair discipline process
✔ Managers who know exactly what to do
✔ Reduced conflict & fewer repeat issues
✔ Documentation that protects your business
✔ Improved employee behavior & expectations -
Coaching & discipline policy
Progressive discipline framework
Stage 1–4 templates
PIP check-ins & summary tools
Termination letters (with/without cause, Alberta-compliant)
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Starting at $1899+
Specialty TruckMate Support
Optimize your TruckMate workflows to improve billing accuracy and cash flow.
The Problem:
TruckMate is powerful—but overwhelming.
Billing errors, workflow confusion, and inaccurate rate tables cost you time and money.
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✔ Cleaner data
✔ Faster billing
✔ Fewer errors
✔ Better cash flow
✔ A system managers actually understand -
System optimization
Invoicing workflow support
Rate table setup & customization
Customer profile configuration
Module-specific troubleshooting
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Starting at $180/hr